misleading website, refuse to refund after product returned

Targeted facebook ad on my wife’s page. Offers a sample for S&H only, once you enter CC details you are billed US$198.99 for 5 bottles of keto diet pills. No confirmation button, no review of order, no way to cancel on order site. When phoned minutes later, they stated order could not be cancelled, had to ship and be returned after getting a return authorization # from them. Once pills finally arrived, took over an hour on phone to get return #. Sent pills back at our expense (paid for recorded delivery). Called a week after pills were delivered to them. They first said they had not received them, when given tracking # they miraculously found them. 4 weeks and 3 calls later, last twice they were very rude to my wife, they still claim they are processing the CC refund. Email going off tonight giving them 24 hours to provide refund before I ask CC company fraud people to get involved. RCMP scam report filed, next step warning as many people as possible and getting after facebook to stop carrying their scam ads (not anticipating any luck anywhere other than possibly CC company).

Is BURNTHIN.com a legit?

BURNTHIN.com is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is BURNTHIN.com located?

BURNTHIN.com is headquarted at Colorado. You can contact BURNTHIN.com by dialing N/A or visit their website www.burnthin.com/.

How much monetary loss is incurred by BURNTHIN.com’s customers?

According to BURNTHIN.com’s customers, a monetary loss of US $199 has been reported. The severity of entire incident reports is low.

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Reviews: 0
Reported Loss : 199 $
Severity : Low
Reported by : Anonymous
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