Bright Eyes Optometry C

Being new to the facility lacks knowledge

Well in 2yrs my opinion of this center has changed. The first couple of visits were great and I did at that time recommend … now , not so much. After being lied to on my last appointment about fee’s and being able to get my contact & eyeglass prescription and vowing not to go back , I decided I would give a second chance thinking maybe I overreacted ,

but yet again , came in to be disappointed. Got there 15mins early to fill out paperwork I had already done online to find out none of the information I provided had been transferred, receptionist was friendly but with being new to the facility lacks knowledge.

The assistant to the Dr insisted they had left a message confirming additional pricing that I would have to pay for Contact exam which I explained was not the case, in return was called a liar and advised the message was left, lucky for me

I had the message and was able to play back for the DR. I honestly thought at that point they would attempt to make things better and offer to take care of the exams I was asking for since the prior visit and this one were not going well ,

but instead just told me with new staff its hard and they would send an email out to everyone explaining how they needed to explain additional pricing, which I agree needed to be done. I was really disappointed that this was the best they could do, I have insurance to cover all the regular fee’s ,

but was told because this Dr does additional work to make sure your contacts are perfect for you, this is why there were more fee’s. I was told on the phone my appointment would be about an hour, but was there for 1hr and 45mins. All in all found out my last prescription may have been an over correction and that my current one would not change,

great.. I can just order with the same strength as before, welll surprise found out today I cant place an order for the same contacts at the same strength as before because I didn’t pay the additional money and have a new exam done to tell me it would be the same.

Unfortunately this is the only eye center I have had this many issues with , Im disappointed that I can not continue to go here , the location is great for me and in the beginning the staff was really great.

Is Bright Eyes Optometry C a scam?
Bright Eyes Optometry C is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Bright Eyes Optometry C legit?
First Bright Eyes Optometry C is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Bright Eyes Optometry C’s consumers?
There is/are 11 review(s) posted about Bright Eyes Optometry C and it indicates that the severity of the scam is High.
Where is Bright Eyes Optometry C located?
Bright Eyes Optometry C is located at 6910 S Rainbow Blvd, Las Vegas, NV 89118, USA. You can contact Bright Eyes Optometry C by dialing (702) 476-2323 or visit their website brighteyesvegas.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Bright Eyes Optometry C’s customers?
According to the report(s), US $230 was the total loss incurred by Bright Eyes Optometry C’s customers.

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11 Reviews on Bright Eyes Optometry C

  1. I'm thankful for them.

    I’ve been coming here for the past 5 years. Dr. Wong and her entire staff is top notch. She always delivers superb service and never charges anything without my knowing first.

    So for all the people that have complaints you are the type of people that wants to get something for nothing. You all should be Ashamed as this place delivers as promised. From the moment you enter and leave it is the best service one can receive. I’m thankful for them.

Reviews:11
Reported Loss :230 $
Severity of Scam :High
Reported by : Anonymous
Views :