Brand Bank Mortgage Services

Customer Service

If I had to do it all over again, I would NEVER use Brand Bank Mortgage Services! I received a letter once in the mail which did not make sense to me and so I called for clarification.

The lady said they are changing my mortgage contract.

It took them weeks just to figure out what they were doing and finally realized that they were wrong.

No one had a clue. I had to make calls upon calls until they started figuring out what the heck was going on.

I constantly have to monitor postings. On several an occasion they have posted transactions incorrectly.

They tried to charge me a bunch of money on some housing program and had to refund it back because they were wrong.

I recommended three very very solid individuals to Brand Bank for home loans and and all three were not contacted back or were left hanging.

All three of those recommendations went to other major banks and got their loans completed.

I informed the president of the mortgage department and he basically told me “If you are not satisfied, I encourage you to use another mortgage company.”

So quite frankly, customer service, speed and overall regard for customers from my opinion is a very sorry 1 out of 10 and that is being generous.

If they are not satisfied with my review, I encourage them to find another customer who will give them a good review.

Is Brand Bank Mortgage Services a scam?
Brand Bank Mortgage Services is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Brand Bank Mortgage Services legit?
First Brand Bank Mortgage Services is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Brand Bank Mortgage Services’s consumers?
There is/are 1 review(s) posted about Brand Bank Mortgage Services and it indicates that the severity of the scam is High.
Where is Brand Bank Mortgage Services located?
Brand Bank Mortgage Services is located at Atlanta, GA 30303, USA. You can contact Brand Bank Mortgage Services by dialing (770) 963-3044 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Brand Bank Mortgage Services’s customers?
According to the report(s), US $2314 was the total loss incurred by Brand Bank Mortgage Services’s customers.

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Reported Loss :2314 $
Severity of Scam :High
Reported by : Anonymous
Views :