Save yourself the hassle and choose another BMW dealership, because as per my point of view every dealership is very nice than BMW of Birmingham.
Just read the online reviews for this dealership regarding their service department and you’ll see that the only reason this place gets any service work.
They have a monopoly on the Birmingham BMW market since they are the only BMW dealer in Alabama besides Huntsville, Montgomery and Mobile.
In my opinion if you need superior quality service work with great pricing and customer service for a BMW outside of warranty look up Momentum Motorworks in Birmingham, Alabama.
They’re honest, have a sterling reputation in the BMW community and have great employees who actually care about your needs and concerns,