Better Loans and Homes RealtyThe Most Unprofessional And Rudest Person
Mina is the rudest and least professional person I’ve ever met.
Recently, my fiancee and I looked into renting a house she represented.
After two weeks of emailing, calling, and emailing with no response from Jenny (her assistant), we finally got the house.
Although we were already dissatisfied by the difficulty of getting in touch with her office, the absolute horror began once we had been accepted to the property.
Many people contacted our agent immediately, some of whom we hadn’t spoken to in a while and none of whom we knew, including Mina.
Over the next few days, it became clear that neither Mina nor her additional contact who was emailing us had ever communicated with their clients.
Both talked about things that hadn’t happened or weren’t relevant to us.
After we voiced our dissatisfaction with their lack of communication, the harassment began.
Our agent and I received harassing and accusatory emails from Mina.
These were written in ALL CAPS and contained comments about my fiancee and me and remarks about our agent’s ethics and practices.
We decided to leave the house because of the lack of professionalism and, frankly, the disgusting attitudes of the staff.
Jenny was the only person Mina encountered who was politely professional, and it was a shame that she continues to work for such a shameful woman.
We were able to buy a gorgeous Mission Viejo home for $800k and close escrow in just three days.
We are grateful for the warning signs and Mina’s terrible attitude. Otherwise, we would have been in an awful situation for over a year.
Mina is not someone I would recommend. Mina and her team will make your life miserable.