Benchmark Chrysler Dodge Jeep Ram

The worst service

Benchmark Chrysler Dodge Jeep Ram dealership has the worst service I have ever experienced. They don’t accept service appointments and I had to wait 4 1/2 hours for an oil change.

The company lease program I have gives me no choice in terms of auto brand so they take full advantage.

I had to beg to get them to put my new tires on after Lease manager approved expense 5 days earlier.

Finally after all the waiting I was bashed in public for asking for a copy of the work completed by their uneducated cashier as she proclaimed.

I was not allowed to leave with the car until service were paid although the dealer is a willing participant to bill leasing company for service.

Is Benchmark Chrysler Dodge Jeep Ram a legit business?

Benchmark Chrysler Dodge Jeep Ram is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Benchmark Chrysler Dodge Jeep Ram located?

Benchmark Chrysler Dodge Jeep Ram is headquarted at 1313 Grants Mill Way Birmingham, AL 35210. You can contact Benchmark Chrysler Dodge Jeep Ram by dialing (205) 957-1313 or visit their website benchmarkchryslerjeepdodge.net.

How much monetary loss is incurred by Benchmark Chrysler Dodge Jeep Ram’s customers?

According to Benchmark Chrysler Dodge Jeep Ram’s customers, a monetary loss of US $689 has been reported. The severity of entire incident reports is high.

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2 Reviews on Benchmark Chrysler Dodge Jeep Ram

  1. Wish washy customer

    The people writing these reviews must be complete idiots. If you have regrets towards buying a car, you probably should not have signed the paperwork. I don’t believe that you were forced into signing a contract. The sells person is just doing his or her job, it’s your job as a consumer to decide where you made a wise decision in buying the car. Plus what is a MSO CONTRACT! I think you meant to say WE OWE.

  2. DO NOT USE THIS SERVICE DEPARTMENT!

    Service department is horrible! Don’t bother making an appointment, as they could not care less. Also, be wary of them quoting you a price then telling you it is going to cost over double that once they finish the work. DO NOT USE THIS SERVICE DEPARTMENT!

  3. I went on Saturday to look at a few vehicles.

    I went on Saturday to look at a few vehicles. Was met by a nice man named Guy to show me a few cars. I was very apprehensive about buying anything but he was very pushy and I felt like I was being guilted into buying it. I know it’s my fault for signing the papers. Most car dealerships (as I have called about 20) have a return policy within 48 hours….with in 3 hours of purchasing the car I called and asked if I could return it.

    I didn’t feel good about the transaction. The vehicle had a dent in it that the dealership put in an MSO CONTRACT that they would fix. I was told that I couldn’t return the car. Of course I was upset and I called the General Manager Mikey spitzer. He is one of the most rude people I’ve ever spoke. With in my life. He got mad because I told him I didn’t have a fax machine at my home.

Reviews:2
Reported Loss :689 $
Severity of Scam :High
Reported by : Anonymous
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