Bellco Credit Union – Thornto...


I have been with Bellco Credit Union – Thornton for about 18 years. Most of the time I have loved it.

Why did I then give it such a low rating? Their loan and customer help department.

I have had auto loans with them before, no problem. This last loan however, has been a nightmare.

After securing the loan, I asked if everything was in order.

The loan officer (at the bank) told me that everything was in order.

Months later, I get a letter saying that I had better get them the information they need … no statement on what was needed.

I called the bank. I was told the loan was approved and that no information was needed.

Their statement was “disregard the notice.” Well I was stupid enough to believe them.

After a few months I get a letter saying that I have not provided the information they needed and they threatened to call the loan, make me pay for lawyers and all litigation, costs etc.

Again no mention of what was needed. Again called Bellco.

This time was told they need a copy of car title and to take a picture and email it to Bellco Title office. I tried several times and email kept bouncing back.

I had my wife drop by the office above and let them copy the title.

They took the title from her (not a copy) and refused to give her a letter confirming that this was all they needed.

So now I have no way to prove I gave them the information.

My fear, I will come out and find the car repossessed , even though I am ahead on the payments.

Is Bellco Credit Union - Thornton legit?
Bellco Credit Union - Thornton is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 2 consumer(s) was/were given a Bellco Credit Union - Thornton as a negative rating, and only a few left positive feedbacks.
Where is Bellco Credit Union - Thornton located?
Bellco Credit Union - Thornton is headquarted at 12820 Holly St Thornton, CO 80602. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Bellco Credit Union - Thornton by dialing (720) 479-5281 or visit their website
How much monetary loss is incurred by Bellco Credit Union - Thornton’s customers?
According to the reviews posted by Bellco Credit Union - Thornton’s customers, US $3214 was the total loss incurred, and hence the severity of the scam is high.

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2 Reviews on Bellco Credit Union – Thornton

  1. In that time span, they did NOTHING for me.

    In that time span, they did NOTHING for me. I applied for an auto loan and was denied. A few years later I applied to refinance, they approved the loan but the interest rate was a joke and saved me no money. I paid my credit card off and closed my account.

    I am now a member of Navy Federal Credit Union and I couldn’t be happier.
    Bellco is NOT a true credit union, it’s just a local bank with corporate rules. There’s no benefit to being a member at Bellco because the return is very very little.

  2. Very unprofessional and we were extremely disappointed.

    The worst customer service I have ever received. They pretend to care about you but once they know you have no options of going somewhere else you’re stuck.

    The loan officers are rude and don’t care if you have hard deadlines. We were lied to multiple times and when we asked hard questions no one answered us. Not our emails or our phone calls. Very unprofessional and we were extremely disappointed.

Reported Loss :3214 $
Severity of Scam :High
Reported by : Anonymous
Views :