Bank of Hope

The Rudest Bank

W.T.F~~! Bank of Hope is probably the rudest bank I have ever been to in my life. I’m a banker myself, but even I’m not this rude to my customers.

I’m actually kinda nice…most of the time. Anyway…I walk in. It’s not crowded at all.

This place closes at 4pm by the way. What kind of bank does that? Back to my story…I walk in to open an account or maybe even couple of accounts.

The people act so nonchalant to their potential client, ME!! Korean ajummas dude.

Sometimes…they can be so rude. So anyway…the lady finally asks me what I need help with.

I tell her that I need to open an account. I sit with her and ask her about the type of accounts she has and the rates for CDs (just wanted to see what Korean banks offer versus my bank).

She talks with an attitude. I got so pissed off. I wanted to piss her off too so I say, “I just want a CD.”

She says, “Excuse me?” I say, “I just want a CD account.” She says, “Okay, do you have an account with us already? How long were you looking to put your money away for?”

I say, “No, I don’t have an account. What is your shortest term for a CD and what’s the minimum opening deposit?”

She says, “7 days and $1,000.00”

I say, (*thinking, WTF? 7 days? weird.*) “Okay, I want a CD for 7 days and I’ll open it with $1,000.00.”

You should’ve seen the look on her face. She and her colleague next to her kept looking at each other like…”Who is this b*tch?”

She actually straight out says, “You’re gonna make me do all the paperwork for a 7 day CD with a $1,000.00 deposit? Why are you opening it? You’re only gonna make $0.63 with this CD. I don’t understand.”

I say, “That’s great. Fabulous. That’s what I want. Please open it now.”

This was about a week ago. I think I need to go in tomorrow to pick up my $1,000.63.

It might’ve been mean of me to do this, but dude~~she started it~!!

Is Bank of Hope a scam?
Bank of Hope is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Bank of Hope legit?
First Bank of Hope is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Bank of Hope’s consumers?
There is/are 10 review(s) posted about Bank of Hope and it indicates that the severity of the scam is Medium.
Where is Bank of Hope located?
Bank of Hope is located at 253 N Western Ave, Los Angeles, CA 90004, USA. You can contact Bank of Hope by dialing (213) 381-2222 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Bank of Hope’s customers?
According to the report(s), US $3695 was the total loss incurred by Bank of Hope’s customers.

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10 Reviews on Bank of Hope

  1. i would recommend a smaller bank to everyone who has had a bad experience with big banks.

    I have been with Center Bank for a few years and i can certainly say that it’s one of the nicest Korean banks in LA. No complaints from me. The parking attendatns, security, the tellers, everyones is really nice and fast.
    i would recommend a smaller bank to everyone who has had a bad experience with big banks.

  2. might as well use the bigger bank.

    The teller that usually helps me is really nice, but the rest of the staff…. work on your customer service. Smaller banks have customer service to count on, without that… might as well use the bigger bank.

  3. Scammer

    What does BBCN stand for????


    TERRIBLE TERRIBLE SERVICE. This is why BBCN will never be as big as major banks (CHASE, WELLS FARGO, BOA). I walk in and I overhear tellers talking trash about previous customers.

    5 minutes after I walk out of the bank, I get an unknown call so I decide not to pick it up and receive voice mail. It turns out that she was gossiping about me and forgets to hang up the phone when customer approached her.

    Good customer service is number one reason that makes banks grow. BBCN lacks good customer service, and that is reason why BBCN won’t be successful.

  5. Such a horrible experience!

    They closed my account by compulsion without being informed. Its been a 20days since my account closed, but I still did not get my deposit money yet. Such a horrible experience! Shame on you!!

  6. They have absolutely no set procedures that they are going by.

    Every time we go in, depending on who the teller is or the banker is, they give out a different set of rules in terms of what you need in order to change the signatories on my account. They have absolutely no set procedures that they are going by.

  7. They are all crap

    They are all crap!!, please be aware of them. I have no choice to close their account.

  8. Now no more action. that's it. Bank of hope is a bank

    They escape from their responsibilities of fault.My money was stolen because of their stupid checkup operation system. In spite of their fault I couldn’t receive my refund money. Now no more action. that’s it. Bank of hope is a bank???????.

  9. We've been living out of a box for the last months and just want to have a home.

    I wish there was a “no star” rating available. My family has been trying to purchase a home and get a loan through Bank of Hope. We’ve purchased and sold many properties and have enough of experience to say: this is a complete nightmare! The escrow is now 1 month late to close, the lending officer disappeared through out the process,

    lied about final fees, asked many documents over and over again… etc. Never go with this bank when you are purchasing a home. We are still waiting to find out our close date, as the per diem is collecting $100/day.

    We are lucky that the seller has been nothing but patient and understanding, and has not walked away yet. We’ve been living out of a box for the last months and just want to have a home.

  10. No one works at this bank

    No one works at this bank? They don’t answer their phones. what’s wrong with this bank? Answer your phones!

Reported Loss :3695 $
Severity of Scam :Medium
Reported by : Anonymous
Views :