Bank Of Hawaii

Horrible Customer Service

Bank Of Hawaii is by far the worst bank I’ve ever dealt with. Firstly they encourage local car dealerships to push financing through them without asking, so even though I was preapproved through USAA, I ended up with BoH, but Ill save more about that for my review of the dealership i went to.

2 weeks after purchasing my vehicle I called BoH to set up my financing. After waiting 30 minutes on hold, ( I came to find out this is a normal wait time for them) I was told Id have to wait at least 2 months for my welcome packet to arrive before setting up payments……..??? WTF? 2 months?

They also told me that during this time payments could become past due, and it would be my fault if they were unpaid, even though BoH, through their own negligent slow as pondwater processes, were at fault for it themselves.

I called USAA and explained to them how horrible BoH was and since ive been a USAA member for over a decade, they were happy to help me.

I felt bad for the USAA operator because she had to wait on hold an equally long time just to end up being hassled by a BoH operator and switch over financing.

Fast forward 3 months, I finally get my BoH welcome packet in the mail….

About 1 week after that i got a letter from USAA stating BoH never mailed out the title like they were supposed to, and I had to have USAA call them again, wait on hold 30 minutes again, and get hassled again, just to learn that they had finally mailed it out 2 days prior….

So if you like waiting 30 minutes on hold, waiting months to get vital documents, and recieving horrible customer service, then this is the bank for you.

Is Bank Of Hawaii a scam?
Bank Of Hawaii is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Bank Of Hawaii legit?
First Bank Of Hawaii is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Bank Of Hawaii’s consumers?
There is/are 1 review(s) posted about Bank Of Hawaii and it indicates that the severity of the scam is High.
Where is Bank Of Hawaii located?
Bank Of Hawaii is located at 111 S King St, Honolulu, HI 96813, USA. You can contact Bank Of Hawaii by dialing (808) 643-3888 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Bank Of Hawaii’s customers?
According to the report(s), US $1245 was the total loss incurred by Bank Of Hawaii’s customers.

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1 Review on Bank Of Hawaii

  1. This is the only time I can come.

    So annoying! Why do they have just 2 tellers at lunch!? This is the only time I can come.

Reported Loss :1245 $
Severity of Scam :High
Reported by : Anonymous
Views :