Around Town Movers
No apologies. Terrible service indeed. Amateurish.Very BAD and disappointing service! Unprofessional! I would not recommend this at all.
I hired ‘Around Town Movers’ to move my stuff from DC to Bethesda. The company sent me two men. They were supposed to let me know (at least 30 minutes before their arrival) that they were on the way. But they called me once they reached my place. One of the guys was not interested in the job at all and he worked as slow as possible. In the middle of loading, he would take out his phone and browse the web, play music. They wanted to make sure the loading/unloading take 1-2 hours longer than it was supposed to take. As they get paid on hourly basis, they worked at a very sow pace. As a result, a job that should have taken max 2-3 hours ended up taking 4 hours. To make it worse, they charged me for the time starting their arrival at my apartment (even though they did not call me 30 minutes in advance). When I called the company and complained, the staff were on a defensive mode and did not want to concede any mistakes. No apologies. Terrible service indeed. Amateurish.