Amy Bonis Mortgage Team

Customer Service

I debated posting a review for quite a while (months!) and I feel I have to.

To preface this, let me say that I am a mortgage professional myself.

I was in the process of getting a loan through the bank I was working at, and due to some requirements there, I couldn’t get financed.

I was referred to Amy Bonis through my Realtor.

I needed an FHA loan because I had commission income for less than two years.

I know this income is allowed – as I said, I am a mortgage professional.

FHA requires one year of commission income, not two!

First things first – the assistant I spoke with was fairly rude.

I couldn’t tell if she was just having a bad day, or if that was her personality, so I didn’t think too much of it. But then Amy called.

We talked for a minutes and it became apparent she really didn’t want my business.

She was arguing with me about the FHA guidelines, was EXTREMELY condescending, and unbelievably arrogant.

I honestly couldn’t believe she would talk to ANYONE this way, let alone someone who was referred to her.

She insinuated I didn’t know what I was talking about. We then got off the phone.

I immediately emailed my agent the FHA guidelines so at least he was aware that I was correct.

Oddly, Amy Bonis called me again, argued with me AGAIN, and even read the following guideline out loud to me in an incredibly rude voice:

Definition: Commission Income refers to income that is paid contingent upon the conducting of a business transaction or the performance of a service.

The Mortgagee may use Commission Income as Effective Income if the Borrower earned the income for at least one year in the same or similar line of work and it is reasonably likely to continue.

When she finished, I simply said ‘Okay, does it say one year or two.’ She stumbled and said, ‘Well, one.. but…’

Look, there is no ‘but’. Guidelines are guidelines and it was not my responsibility to educate her or put up with her attitude. I told her that I would not be using her services.

In short, if you want someone who appreciates your business, will treat you with respect, will educate you and will in turn take in new knowledge – use anyone else.

I’m sure she means well but, her personality being what it is, I would not recommend her to anyone.

In fact, I can say with certainty that I will never consider referring a client.

Is Amy Bonis Mortgage Team a scam?
Amy Bonis Mortgage Team is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Amy Bonis Mortgage Team legit?
First Amy Bonis Mortgage Team is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Amy Bonis Mortgage Team’s consumers?
There is/are 4 review(s) posted about Amy Bonis Mortgage Team and it indicates that the severity of the scam is High.
Where is Amy Bonis Mortgage Team located?
Amy Bonis Mortgage Team is located at 10224 Durant Rd, Raleigh, NC 27614, USA. You can contact Amy Bonis Mortgage Team by dialing (919) 414-4430 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Amy Bonis Mortgage Team’s customers?
According to the report(s), US $5443 was the total loss incurred by Amy Bonis Mortgage Team’s customers.

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4 Reviews on Amy Bonis Mortgage Team

  1. If you are serious about purchasing a home Amy is the go to!!!

    Awesome team to work with, Amy’s years of experience and knowledge of the mortgage business made our dream come true! Highly recommend, Stayed with us from the beginning of the process until closing day! If you are serious about purchasing a home Amy is the go to!!!

  2. Kelly willingly gave up her personal time on a Sunday to make it happen!!

    Amy Bonis and her Team (Kelly, Diane etc.) are very knowledgeable of loan products and the loan process etc. One of her loan coordinators, Kelly Hall recently went “Above & Beyond” to get a loan to CLOSING prior to a client’s rate lock expiring. Kelly willingly gave up her personal time on a Sunday to make it happen!!

  3. Unprofessional

    Unprofessional. Disclosed financial information about previous home Buyer’s. This worried us so we were not comfortable working with them.

  4. I ended the contract with the Amy Bonis team and would not recommend her to anyone.

    I am a first time home buyer and was introduced to the Amy Bonis Team through my current listing agency Remax. I had some concerns and questions I wanted to go over with Amy one evening. The conversation was a total disaster. Not only did she talk over me and not let me finish a sentence, she was also aggressive and patronizing.

    At one point in the conversation, she stated she was doing me a favor by calling me at 10:00 pm on a Friday night to give advise about a property I was ready to put an offer on. She also mentioned if it wasn’t for her the seller would have never accepted the offer. At this point in the conversation I became emotionally upset.

    Before ending the call, Amy said if I found myself on the edge of a cliff to give her a call to talk me out of it. She also had her personal maintenance man (not a licensed contractor) take a look at the property for an estimate that was needed. I do not think that is even legal.

    The approach and delivery of the conversation was inept and very unprofessional. I ended the contract with the Amy Bonis team and would not recommend her to anyone.

Reported Loss :5443 $
Severity of Scam :High
Reported by : Anonymous
Views :