America First Choice Home Club

STAY AWAY!

Wow America First Choice Home Club are terrible! Was recommended to them by a friend, and thought OK this will work.

WRONG! IN the process of calling in our first claim- they tried to dispute the validity saying the issue (broken toilet seal) was a pre-existing condition.

Again- WRONG! Nothing re the toilet or any plumbing issues noted in our home inspection done prior to closing.

They offered us $150 towards the repair cost. Seriously? When calling and talking to agents, they are pretty much useless and try to dispute what is said- and even go back and listen to recordings from prior calls to double check what is stated.

So in other words- BUYER BEWARE. They want your 500 bucks up front and will do EVERYTHING in their power to ENSURE your don’t receive a penny for a claim.

Yup- they are a home ENSURANCE company- they ENSURE you don’t get a cent!

STAY AWAY!!!

Is America First Choice Home Club a scam?
America First Choice Home Club is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is America First Choice Home Club legit?
First America First Choice Home Club is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by America First Choice Home Club’s consumers?
There is/are 39 review(s) posted about America First Choice Home Club and it indicates that the severity of the scam is Medium.
Where is America First Choice Home Club located?
America First Choice Home Club is located at Marietta, GA, USA. You can contact America First Choice Home Club by dialing (866) 242-0629 or visit their website afchomeclub.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by America First Choice Home Club’s customers?
According to the report(s), US $4856 was the total loss incurred by America First Choice Home Club’s customers.

Write a replay to Chanel Kelly Cancel reply

Your email address will not be published. Required fields are marked *

39 Reviews on America First Choice Home Club

  1. claim denied on heating system replacement

    I have 4 properties under warranty with AFC Home Club. Had a claim for a $7000 heating system replacement denied due to the unit being too old. Defeats the purpose of having a home warranty if the age of the unit plays a role in payout. After various discussion with the customer service team and AFC Home club legal department, a $500 payment was made. Buyer beware. Better to go with another agency that doesn’t discriminate against the age of the unit but has a yearly claim limit instead.

  2. Total SCAM

    Unfortunately we paid in advance, and the only two times we tried them they always had excuses to not cover whatever needed to be fix. They are just a complete scam. It was a waste of money.

  3. Can’t Believe it’s Not Criminal

    Hard to believe they get away with it.
    Every time I call they figure out a way NOT to cover whatever is broken.
    First time tried to claim that brand new A/C had existing problems
    Now won’t fix the refrigerator
    Steer as far clear as possible!

  4. DON'T DO BUSINESS WITH AFC, THEY ARE NOT HONEST,THEY LIE AND PLAY GAMES.

    I entered a contract with AFC Club to buy home warranties for our 7 rental properties and paid them $3000 on Amex for period on 1 year. I was not willing to pay them for a year and wanted to make monthly payments, but the sales person insisted that I must pay for a year which I did.

    I asked him lots of questions by phone and email regarding coverage and refund in case I’m not happy with them since I had a bad experience with another company. I asked him specifically “if I cancel the contract, do you have any fees , or you deduct expenses that company paid to contractor on behalf of us”,

    he assured me that all I paid for a year will be prorated and I get the rest of my money back. he mentioned nothing about any other fees and expenses. He concealed the info to mislead me and I trusted his words since I had no contract on hand at that time.I have it all on e-mail.

    I requested service for refrigerator ice maker , first they told me it’s not covered and I argued with them that in the contract refrigerator is covered and she said but ice maker is not covered since there’s a blockage and they don’t do that.

    I argued that the ice maker is part of refrigerator and if that’s the kind of service that they provide, I will cancel all 7 properties and she said “let me get my manager”. Manager came to the phone and said since she did not want to lose my business, she’ll authorize the service.

  5. PLEASE DO NOT USE THIS COMPANY EVER!!!

    By far this is the WORSE company I have ever dealt with. It took them over two months to reimburse me for two claims and only gave me $250 for an $8,000 refrigerator because they said it was too old. PLEASE DO NOT USE THIS COMPANY EVER!!!

    Last thing, I called today to cancel my existing policy and Shantel, one of their customer service reps gave me the wrong address to begin with and told me that I had to send a cancellation in writing. I didn’t trust so this is why I even had to go to their website and found ALL these complains. I wish I had reviewed them before and not fall into this painful experience.

  6. Not recommended.

    Just like other customers… I am not even willing to give one star.
    They start well, everything is manual, you need to explain the problem over the phone for 10, 15 min, etc.

  7. DON'T DO BUSINESS WITH AFC, THEY ARE NOT HONEST,THEY LIE AND PLAY GAMES.

    I entered a contract with AFC Club to buy home warranties for our 7 rental properties and paid them $3000 on Amex for period on 1 year. I was not willing to pay them for a year and wanted to make monthly payments, but the sales person insisted that I must pay for a year which I did.

    I asked him lots of questions by phone and email regarding coverage and refund in case I’m not happy with them since I had a bad experience with another company. I asked him specifically “if I cancel the contract, do you have any fees , or you deduct expenses that company paid to contractor on behalf of us”, he assured me that all I paid for a year will be prorated and I get the rest of my money back.

    he mentioned nothing about any other fees and expenses. He concealed the info to mislead me and I trusted his words since I had no contract on hand at that time.I have it all on e-mail.

    i requested service for refrigerator ice maker , first they told me it’s not covered and I argued with them that in the contract refrigerator is covered and she said but ice maker is not covered since there’s a blockage and they don’t do that. I argued that the ice maker is part of refrigerator and if that’s the kind of service that they provide,

    I will cancel all 7 properties and she said “let me get my manager”. Manager came to the phone and said since she did not want to lose my business, she’ll authorize the service. After a few days she called and said that cleaning the ice maker is your responsibility and we pay for the rest , I accepted.

  8. By far this is the WORSE company I have ever dealt with

    By far this is the WORSE company I have ever dealt with. It took them over two months to reimburse me for two claims and only gave me $250 for an $8,000 refrigerator because they said it was too old. PLEASE DO NOT USE THIS COMPANY EVER!!!

    Last thing, I called today to cancel my existing policy and Shantel, one of their customer service reps gave me the wrong address to begin with and told me that I had to send a cancellation in writing. I didn’t trust so this is why I even had to go to their website and found ALL these complains. I wish I had reviewed them before and not fall into this painful experience.

  9. I would never do business with them after that experience.

    The seller of the house my wife and I included this warranty as a part of our Purchase so fortunately I didn’t spend any of my own money out of my Pocket however whatever the seller paid was in vain.
    This company controls the whole process with making any claims, keeps you out of the loop and finds any clause or way out of honoring you claim.

    We attempted to only make two claims (Keep in mind our home was built in the 60’s) which within our first year of ownership isn’t too bad. Needless to say nothing covered, nothing processed, paid out of pocket for minor repairs (both not exceeding $300).

    When I advised the rep handling my account that I wanted to speak to a manger or supervisor I was denied, I advised them that I simply wanted answers before I took to leaving an hones review online, she then said “we don’t respond well to threats” and ask me to never call again??

Reviews:39
Reported Loss :4856 $
Severity of Scam :Medium
Reported by : Anonymous
Views :