Alaska Usa Federal Credit Union

This company is extremely shaddy

Wow. I make a payment and its gets jacked up in Alaska Usa Federal Credit Union’s system. They charge a $26 late fee and will not reverse it even though I made the payment.

They said the account number was inputted wrong, well I copied and pasted it right from my spreadsheet.

When I read it too “Debby” the manager, it was what they had in their system.

She then still would not reverse the charge because she said I must have made a mistake inputting it.

I then asked for her last name and she said “I do not give out my last name” and then hung up.

This company is extremely shaddy and I would not do business with them.

Is Alaska Usa Federal Credit Union a scam?
Alaska Usa Federal Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Alaska Usa Federal Credit Union legit?
First Alaska Usa Federal Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Alaska Usa Federal Credit Union’s consumers?
There is/are 36 review(s) posted about Alaska Usa Federal Credit Union and it indicates that the severity of the scam is High.
Where is Alaska Usa Federal Credit Union located?
Alaska Usa Federal Credit Union is located at 7575 Debarr Road, Anchorage, AK 99504, USA. You can contact Alaska Usa Federal Credit Union by dialing (907) 563-4567 or visit their website alaskausa.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Alaska Usa Federal Credit Union’s customers?
According to the report(s), US $7568 was the total loss incurred by Alaska Usa Federal Credit Union’s customers.

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36 Reviews on Alaska Usa Federal Credit Union

  1. Maybe it is time to check other banks for their rates.

    It costs $15 to stop payment a chec via by phone or at the teller station. It seems expensive to charge your member. Maybe it is time to check other banks for their rates.

  2. From simple cash services to commercial loans they are total amateur hour.

    The employees of Alaska USA are nice and that’s about where it ends. For a plain old bank account, they are ok. But anything more than that they are a headache to deal with and if you do ANY type of business banking, they suck. Your better off going to Wells Fargo or Northrim Bank. From simple cash services to commercial loans they are total amateur hour.

  3. This institution is horrible.

    This institution is horrible. They allowed fraudulent checks through to the tune of $21,000.00 and won’t cover any of my money. It doesn’t matter how long you’ve banked with them or how loyal you’ve been.

    They care nothing about their customers and know you can’t fight them in court because they have the money to continue a fight long after all of yours is gone. I would give them an F

  4. I agree wholeheartedly with many of the negative reviews already posted here.

    This bank operates less like a member owned credit union and more like a big name bank. I’m going to pass on sharing the details of my husband’s and my experiences with this bank, but we would will never, ever have anything to do with Alaska USA again. I agree wholeheartedly with many of the negative reviews already posted here.

  5. The employees of Alaska USA are nice and that's about where it ends.

    The employees of Alaska USA are nice and that’s about where it ends. For a plain old bank account, they are ok. But anything more than that they are a headache to deal with and if you do ANY type of business banking, they suck.

    Your better off going to Wells Fargo or Northrim Bank. From simple cash services to commercial loans they are total amateur hour.

  6. This institution is horrible.

    This institution is horrible. They allowed fraudulent checks through to the tune of $21,000.00 and won’t cover any of my money. It doesn’t matter how long you’ve banked with them or how loyal you’ve been.

    They care nothing about their customers and know you can’t fight them in court because they have the money to continue a fight long after all of yours is gone. I would give them an F

  7. I hope to take advantage of their fantastic CD rates.

    I became a new client with a new Vancouver branch two months ago and had to make a deposit through a teller at a branch in Juneau. The teller was very courteous and helpful. I was very pleased with the experience. I hope to take advantage of their fantastic CD rates.

  8. Go with Denali USA- you'll be much happier.

    Zero fraud protection on your account- I got scammed and they didn’t even flag my account or try and contact me. They are quick to take your money but very slow to refund it to you, and their customer service is terrible. Go with Denali USA- you’ll be much happier.

  9. Not a good start, hoping it gets better

    i just got a car loan and am switching my direct deposits to AKUSA . i wish i had read all these reviews first because they are not very good. The dealership where i purchased my car told me i could make additional payments on the principle to help pay off faster.

    But, found out that was NOT a true statement. Checked with AKUSA and its just a payment on interest and principle. That does not make me happy. I was also told that i would get whopping 1/2% if i transferred my banking. Waiting to see if i get it. Also, made my first payment and it still hasn’t cleared yet. Not a good start, hoping it gets better

  10. This company is extremely shaddy and I would not do business with them...

    Wow…I make a payment and its gets jacked up in their system. They charge a $26 late fee and will not reverse it even though I made the payment. They said the account number was inputted wrong…well I copied and pasted it right from my spreadsheet and when I read it too “Debby” the manager, it was what they had in their system.

    She then still would not reverse the charge because she said I must have made a mistake inputting it. I then asked for her last name and she said “I do not give out my last name” and then hung up. This company is extremely shaddy and I would not do business with them…

Reviews:36
Reported Loss :7568 $
Severity of Scam :High
Reported by : Anonymous
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