Alaska Surgery Center

Staff member was unnecessarily rude

Go to any of the other surgery centers in Anchorage, there certainly aren’t a lack of them. The care here is adequate, although a staff member was unnecessarily rude to my son the day of his procedure.

The biggest issue is their medieval & dishonest billing practices. His surgery was unexpected & insurance didn’t cover the entire amount.

We made payment arrangements and adhered to them. They sent us to collection after promising they would not. I called and they rescinded and I continued to pay.

They offered to reduce the remaining balance by 50% if I would pay in full by a certain date. I agreed (who wouldn’t?).

THEN, when my son’s attorney called to get the remaining balance owed, instead of saying “no, they made arrangements, it’s zero”, they tried to say we owed the previous remaining balance!

When I called, they tried to say it was because my last payment was outstanding.

Ridiculous! The payment would have processed well before my attorney could cut a check! AVOID this place! Go to Providence, go to Regional, go anywhere but this place!!

Is Alaska Surgery Center a legit business?
Alaska Surgery Center is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is Alaska Surgery Center located?
Alaska Surgery Center is headquarted at 4100 Lake Otis Pkwy Ste 104 University Area, AK 99508. You can contact Alaska Surgery Center by dialing (907) 550-6100 or visit their website aksurgery.com.
How much monetary loss is incurred by Alaska Surgery Center’s customers?
According to Alaska Surgery Center’s customers, a monetary loss of US $1420 has been reported. The severity of entire incident reports is medium.

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Reviews:0
Reported Loss :1420 $
Severity of Scam :Medium
Reported by : Anonymous
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