I need 15 keys duplicated. Today, I called the office on behalf of my agency to inquire how best to obtain a quote.
I gave her the numbers on my original and asked if she could fax a quote to me for our accounting department to get cash. She was incredibly friendly.
She said, “Actually, the numbers you’re giving to me are wrong. The numbers are so & so”.
So, as a professional, I maintained my kindness and said, “OK, can you give me my fax# so that you may send me the quote on these 15 keys” She replied, “..and Why would you want your fax#… ?” I was utterly shaken.
I was kind enough to accept the case, but she tried to make herself laugh by explaining why she couldn’t fax me anything. It was too late.
Her attitude cost our agency its business. This place is not recommended to me.