A.L. Nella & Company

Customer Service

A friend and legal advisor recommended A.L. Nella & Company to me, so my expectations were high.

I was specifically referred to Joan, who I will say is very nice and quite personable.

I did not expect that it would have taken so long, and so much of their time to get an answer to a very simple question regarding a 401k distribution, especially given the answer they gave me and the reasons behind it. I was like “Duh.

It took over two weeks? I could have figured that out.”

Then came the bill! I expected it to be at most between $500-800, but it was over $1500.

Given their awareness of my finances (or exceptional lack thereof), I would have expected them to give me a heads up of where the charges were heading, especially since they knew I didn’t have that kind of money.

It didn’t hep that they scheduled one meeting which was entirely unnecessary, and which I still got billed for.

Not once, in any of our meetings or email conversations, did she mention anything about rates.

I expect to pay for professional services, but this was ridiculous.

Needless to say, I will not be using their services again.

Is A.L. Nella & Company legit?
A.L. Nella & Company is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a A.L. Nella & Company as a negative rating, and only a few left positive feedbacks.
Where is A.L. Nella & Company located?
A.L. Nella & Company is headquarted at 1390 Market St Ste 1004 San Francisco, CA 94102. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact A.L. Nella & Company by dialing (415) 621-2424 or visit their website alnella.com.
How much monetary loss is incurred by A.L. Nella & Company’s customers?
According to the reviews posted by A.L. Nella & Company’s customers, US $3422 was the total loss incurred, and hence the severity of the scam is medium.

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3 Reviews on A.L. Nella & Company

  1. Recommended wholeheartedly.

    When my long-time accountant retired, I selected A. L. Nella based on their reputation for excellence. Then, when my father passed away, the firm handled the accounting for our family trust as well.

    Thorough and meticulous are two words that come to mind when thinking of the work Ken did for the trust. And my personal tax returns are prepared in a friendly, timely manner. Fees that I pay are well within industry standards. Recommended wholeheartedly.

  2. Scammer

    I have used A.L. Anella for my taxes for almost 15 years and have had excellent service. I have great confidence in the way my taxes have been handled. I will continue to have them do my returns and would recommend them to others. Thank you A.L.Nella for the peace of mind.

  3. Maybe they haven't really tried.

    Disappointing, slow, and non responsive tax accounting and preparation service for clients who’ve been using this company for the last few years. My prior, less expensive accountants were more responsive, more timely, more attentive to detail, and also did a better job knowing accounting rules and regulations.

    I’m paying the accountant more and getting less service and worse service. Worse, I used to get refunds. Now I’m paying extra taxes at the end of the year. I’m disappointed with A.L. Nella. A.L. Nella seems unable to get people’s taxes done and unable to get clients’ tax questions answered. Email questions sent to my particular tax accountant with A.L. Nella go unanswered, and then,

    when a late response finally does come, it’s surly and provides zero information and just offers excuses for why the work has not been done. One tax question I asked has been outstanding for two years, and A.L. Nella still hasn’t figured out the answer – or maybe they haven’t really tried.

Reported Loss :3422 $
Severity of Scam :Medium
Reported by : Anonymous
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