24hourwristbands.com
Poor quality and worse customer service
Not only was the image quality poor and nothing like the digital mock-up, but there is also a visible defect on every keychain. Customer service keeps blaming it on the image file I sent them; however, my image file has nothing to do with the defect on the keychain. They refuse to take the blame and refused to refund me, and I’m now doing a chargeback with my CC company. I would never shop here or ever recommend anyone to shop here. I’m sure some of their products are OK, but it’s not worth the risk IMO.
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Is 24hourwristbands.com a legit?
24hourwristbands.com is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 48 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is 24hourwristbands.com located?
24hourwristbands.com is headquarted at 14550 Beechnut St, Houston, Texas 77083. You can contact 24hourwristbands.com by dialing N/A or visit their website 24hourwristbands.com/.
How much monetary loss is incurred by 24hourwristbands.com’s customers?
According to 24hourwristbands.com’s customers, a monetary loss of US $116.00 has been reported. The severity of entire incident reports is medium.
48 Reviews on 24hourwristbands.com
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Great company! I ordered twice from here and each time the Order was Correct and shipped out in a reasonable amount of time!!
Products great... Customer service AWFUL!!!
I ordered silicone wristband from 24hourwristbands and when I realized my order wasn’t going to be in hand by the time of my event. I called customer service and they explained thru could charge me a expedited fee of $49 in the attempt to get my order. I DO NOT GET MY ORDER!!! I was ASSURED verbally AND in n their online chat that if I did not have my order in hand. I would be 100% refunded the $49. The blame was passed to the manufacturer and then FedEx and they have NOT refund anything. I was offered 20%… NO I was told 100%. This is a SHAME as I had several more sizable orders to make. And it appears they are going to lose a good customer over $49!!! BEWARE!!!
I ordered wristbands June 30 it is now July 23 I have not received those wristbands I have ordered T-shirts but they were out of stock so at that point in time I requested both refunds to be sent back to me they are refusing to send back one refund I am now in the process of filing out a report a fraud report on this company with my bank do not use this company they are shit