24 Hour Wristbands

24HourWristbands.com is place is a JOKE

This place is a JOKE. After placing my order I called to make sure my files were uploaded correctly and the customer service rep proceeded to tell me I’d only paid for a third of my order and needed to give him my credit card so he could charge the rest.

WHAT? I literally had JUST authorized and had a receipt for the full amount, I was supposed to hand my credit card over? Seemed SUPER fishy, so I asked why I was only charged that amount and he said “system glitch” and after I pressed for more info he later changed the story to “I don’t know”.

Obviously I asked to speak with a manager or ANYONE who COULD explain why I called them for something else and was told I needed to pay more for my order. But much to no one’s surprise, no manager was available to take my call. I was told I could go on a list for callbacks and someone would call within 12 hours. I reluctantly agreed and weeks later have gotten NO call from ANYONE.

THEN. The signs and stands came. Signs looked good. The stands were wire H-frames that weren’t strong enough to hold the signs. After SEVERAL attempts, I ended up requesting a refund just for the stands since I had to go order some and have them rushed shipped to get to me in time.

After my second pleasant call with customer service, not only could their customer service not handle the request, they rudely sent me to the website to submit a ticket which I did. Then the ticket was replied to and they requested pictures of what was broken, which I gladly sent. Then they ask for measurements.

I’m sorry – WHAT? What measurements could you possibly need? It’s all in the pictures and it’s a freaking UNDER $30 REFUND. I call customer service AGAIN where I was greeted with the same glorious line, “Actually mam since you submitted a ticket we can’t help you”. This is BY FAR the most worthless customer service I have ever dealt with.

Is 24 Hour Wristbands a legit?

24 Hour Wristbands is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 34 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is 24 Hour Wristbands located?

24 Hour Wristbands is headquarted at 14550 Beechnut St Houston, TX 77083. You can contact 24 Hour Wristbands by dialing (877) 508-4569 or visit their website 24hourwristbands.com.

How much monetary loss is incurred by 24 Hour Wristbands’s customers?

According to 24 Hour Wristbands’s customers, a monetary loss of US $5765 has been reported. The severity of entire incident reports is extremely high.

34 Reviews on 24 Hour Wristbands

  1. Great buttons

    Great customer care…. easy to navigate website and you can get help with your order immediately… Great Job

  2. The product is fine! The time line for producing and shipping it was very unclear to me upon order so I missed the deadline I needed the product by.

    The product is fine! The time line for producing and shipping it was very unclear to me upon order so I missed the deadline I needed the product by.

  3. Perfect!!

    I absolutely LOVE my personalized wristbands. The quality is great and well worth the price! Shipping was a little confusing but the customer service I received was phenomenal!!

  4. can koozies

    Service was fast and great!

Comments are closed.

Reviews: 34
Reported Loss : 5765 $
Severity : Extremely High
Reported by : Anonymous
Views :